A QDNA site

Learn AI, from beginner to expert

Free training in artificial intelligence at work: pick your level, browse the course, the prompt library by job and the four skill badges.

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Authentic web interfaces of the three major AI assistants: Microsoft 365 Copilot, OpenAI ChatGPT, and Google Gemini, illustrating the four learning tiers from beginner to expert.

In brief. Whether your organisation uses Microsoft 365, Google Workspace, or OpenAI, you already have an AI assistant. This site teaches you to get useful work out of it, without jargon and without extra licences: write a complete prompt, provide the right source, verify an answer, then iterate, chain tasks, and equip your team across Copilot, Gemini, and ChatGPT.

Each lesson takes fifteen to twenty minutes and ends with a graded quiz and a proof of mastery kept in your portfolio. One badge per level attests to your progress, with no ranking and no overall score.

By QDNA · Published on September 9, 2026 · Updated on September 17, 2026

The course

Courses · 25 lessons

Microsoft 365 Copilot Chat course

The 25 lessons of the Copilot Chat course, in order: cold attempt, diagram, worked example, exercise, graded quiz, then a proof of mastery you keep.

See the course

Courses · 25 lessons

Google Gemini course

The 25 lessons of the Google Gemini course, in order: cold attempt, diagram, worked example, exercise, graded quiz, then a proof of mastery you keep.

See the course

Courses · 25 lessons

OpenAI ChatGPT course

The 25 lessons of the OpenAI ChatGPT course, in order: cold attempt, diagram, worked example, exercise, graded quiz, then a proof of mastery you keep.

See the course

Four levels

Level 1

Beginner

“I say clearly what I want”

Level 2

Intermediate

“I give the model what it needs to do well”

Level 3

Advanced

“I make it reason and I make it verify”

Level 4

Expert

“I design prompts that others reuse”

Latest lessons

Step-by-step screenshot of Copilot: (1) detecting leading prompt, (2) injecting devil's advocate prompt clause, (3) objective critical risk diagnosis.

Lesson 23 · Expert · 20 min

Sycophancy, prompt injection, drift: the failure modes

Three failure modes to counter in Copilot Chat: the sycophancy that agrees with you, the injection hidden in a file, the drift of long conversations.

Check

Step-by-step screenshot of Microsoft Teams Copilot: (1) practical timed workshop challenge, (2) live supervision, (3) mastery badge certification.

Lesson 24 · Expert · 20 min

Training your colleagues: a one-hour workshop ready to run

A one-hour workshop on Copilot Chat, ready to run: cold attempt, demonstration, exercise in pairs, teaching a colleague, proof to take away.

Steer

Step-by-step screenshot of AI governance: (1) Three Circles classification matrix, (2) regulatory compliance audit, (3) sovereign routing to dedicated QDNA on-premise servers.

Lesson 25 · Expert · 20 min

Writing your team's AI usage policy

A ten-article template for a Copilot Chat usage policy: data, sources, proofreading, transparency, and the training required by Article 4 of the AI Act.

Frame

Prompts by job

8 prompts

Copilot prompts for executive assistants: 8 ready-to-copy examples

Eight Copilot Chat prompts for executive assistants: meeting report, email, quote comparison, agenda and reviewer agent, from Beginner to Expert level.

8 prompts

Copilot prompts for human resources: 8 ready-to-copy examples

Eight Copilot Chat prompts for human resources: procedure, job description, job advert, appraisal grid and usage policy, from Beginner to Expert level.

8 prompts

Copilot prompts for sales: 8 ready-to-copy examples

Eight Copilot Chat prompts for sales teams: follow-up email, pitch, negotiation and sales analysis, from Beginner to Expert level.

8 prompts

Copilot prompts for marketing: 8 ready-to-copy examples

Eight Copilot Chat prompts for marketing: posts, content plan, in-depth article, visual and segmentation, from Beginner to Expert level.

8 prompts

Copilot prompts for finance: 8 ready-to-copy examples

Eight Copilot Chat prompts for finance: invoice reminder, expense claims, budget variances and cash flow, from Beginner to Expert level.

8 prompts

Copilot prompts for managers: 8 ready-to-copy examples

Eight Copilot Chat prompts for managers: team announcement, interview, objectives review and decision memo, from Beginner to Expert level.

8 prompts

AI prompts for customer support: 8 ChatGPT, Gemini, Copilot examples

Eight multi-model AI prompts for customer support across ChatGPT, Gemini, and Copilot: standard replies, complaints, and FAQs, from Beginner to Expert.

8 prompts

AI prompts for legal teams: 8 ChatGPT, Gemini, Copilot examples

Eight multi-model AI prompts for legal teams across ChatGPT, Gemini, and Copilot: clauses, contract comparison, and compliance, from Beginner to Expert.

8 prompts

AI prompts for project management: 8 ChatGPT, Gemini, Copilot models

Eight multi-model AI prompts for project managers across ChatGPT, Gemini, and Copilot: tasks, delays, risk registers, and reviews, from Beginner to Expert.

8 prompts

Copilot prompts for buyers: 8 ready-to-copy examples

Eight Copilot Chat prompts for buyers: request for quotation, offer comparison, negotiation and supplier panel, from Beginner to Expert level.

8 prompts

Copilot prompts for developers: 8 ready-to-use examples

Eight Copilot Chat prompts for developers: unit tests, stack trace analysis, refactoring, and security reviews, from Beginner to Expert.